Naval Group Innovation Portal Article - ISO 9001 and the Future Submarine Program


Naval Group Australia announced in February this year that it had achieved ISO 9001:2015 certification as part of delivering an organisational framework of high quality and best practice. This framework drives the launch and delivery of the Future Submarine Program with an emphasis on high standards of quality outcomes at all stages.

ISO 9001 is the international Standard that specifies requirements for an organisation’s use of a Quality Management System (QMS). Organisations use the Standard to outwardly demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. It also promotes and demonstrates a culture of continual improvement and best practice in the organisation’s respective industry.

Why should a company wanting to work on the Future Submarine Program (FSP) be certified?

Defence platforms the theatre-wide application of resources and technology designed to combat an enemy threat or provide support in a scenario of crisis. If a component or part is made of poor quality, it is likely to fail during the most important moment and create a weakness in the defence application. Put simply, a submarine needs to be made of extremely high quality parts and components to ensure its survival and reliable operation. The men and women of the Australian Defence Force (ADF) steering these submarines deserve the best tools and need to know that what they command is going to see them through any mission.

How can organisations achieve and how can other companies that want to be a part of the supply chain, achieve this level of quality and work towards certification?

For any company or organisation to reach the international benchmark for quality and achieve ISO 9001:2015 certification, it must first implement a QMS across the organisation that meets the ISO 9001 quality management principles. This includes as a minimum, an emphasised client or customer focus, demonstrated buy in and participation from a firm’s senior management, a process driven approach as well as a demonstrated ethos of continual professional improvement.

Naval Group Australia consulted with JLB-Yaran to work through meeting the requirements in order to achieve certification from an independent and accredited certification body. JLB-Yaran is an incorporated majority Aboriginal owned and operated joint venture between JLB and Yaran Business Services to provide consultation and strategic advice on matters such as Quality, Environmental, OHS, Information Security and Asset Management Systems. JLB-Yaran is also a proud partner of the Indigenous Defence & Infrastructure Consortium (iDiC).

The process to become ISO 9001 and/or AS 9100 certified can be a lengthy process for any business, but the benefits far outweigh the costs, and many businesses actually implement Quality Management Systems without actually becoming certified. Achieving ISO 9001 and/or AS 9100 says to Government and Defence that your company can be associated with a consistent and quality product/service offering. 

JLB has over 7 decades of Defence experience within it’s consultancy and management, all the while remaining heavily involved within the Defence sphere. We regularly assist Australian businesses to become Defence-ready, developing and implementing Quality, OHS, Environmental, Asset Management and Information Security Management Systems.

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