
SYDNEY
nsw@jlb.com.au
MELBOURNE
vic@jlb.com.au
BRISBANE
qld@jlb.com.au
ADELAIDE
sa@jlb.com.au
DARWIN
nt@jlb.com.au
PERTH
wa@jlb.com.au
CANBERRA
act@jlb.com.au
|
|
QUALITY ASSURANCE
AS/NZS ISO 9001 or Small Business Quality Management Code
Why implement QA?
 | Document the way you want your business run |  | Allow your staff to refer to set procedures as the need arises |  | Through certification, demonstrate to your customers that you are able to reproduce the same service/product, time and time again, without variation |  | Provide a simple means to continuously improve |  | Reduce (perhaps eradicate) rework and lost time with all staff doing the same function the same way. |
How can we help?
 | We make the implementation process more efficient and effective (achieving certification more quickly), promoting team involvement and cultural acceptance |  | We identify your present system and ensure your business has addressed the basic business elements of ISO 9001 |  | We write the manuals in your own terminology to reflect your business |  | We train all employees/staff in your Quality System |  | We train your Internal Audit Team and conduct the first audit |  | We ensure a continuous improvement program operates with the minimum of fuss |  | We prepare you for third party certification |  | Given modest management support, we guarantee certification |  | We offer a fixed quote, up front, which will ensure costs do not blow out. |
Most importantly, we make the system work for you, not by changing your business, but merely by documenting your processes and ensuring your staff follow those processes.
|